Shipping policy
Worth Fire & Security Shipping Policy
1. General Information
- Processing Time: Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email will contain your order details and a tracking number once your order has been shipped.
2. Shipping Rates & Delivery Estimates
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Domestic Shipping: We offer standard and expedited shipping options. Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
- International Shipping: We ship to select countries. Shipping charges and delivery times vary based on destination and will be calculated at checkout.
3. Shipping Methods
- We use reputable carriers such as UPS, FedEx, and DHL to ensure your items are delivered safely and on time.
4. Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
- WFS is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
- WFS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
7. Returns Policy
- Our Returns Policy provides detailed information about options and procedures for returning your order.
8. Contact Us
- If you have any questions about our Shipping Policy, please contact us at sales@worthalarm.com