Southwest Dispatch Service 24/7 Monitoring (Residential)

🚨 24/7 UL-Listed Dispatch Service (Residential Only) 

Reliable Signal Monitoring & Emergency Response

Our dispatch service ensures your alarm signals are monitored 24/7/365 by UL-listed central stations operated by Southwest Dispatch, located in Richardson (Dallas) and Spring (Houston), TX.

🏢 UL-Listed Central Station Highlights

These facilities meet rigorous standards under NFPA 72 and UL 827, including:

• Secure, purpose-built central station buildings
• Primary and standby power systems, regularly tested
• Listed fire alarm receiving equipment with spare parts
• Fully staffed 24/7 to handle alarm signals and initiate response
• Detailed recordkeeping for certificated alarm systems

🔁 Integrated with Your Security System

• Signals sent and received in real-time
• Compatible with interactive and automation services
• Supports residential accounts only. 
  

🚨 Client Provisional Dispatch Service

Emergency & Guard Response Coordination — 24/7/365

This service provides real-time dispatch of emergency and guard-type responders, coordinated by trained operators available 24/7/365. Signals are relayed from your connected system or operator directly to our dispatch team, ensuring rapid response and situational awareness.

🧭 Key Features

• 24/7 Operator Availability
  Trained dispatch professionals ready to respond to incoming signals at any time.

• Emergency & Guard Dispatch
  Coordination of appropriate responders based on signal type and client protocols.

• Signal Relay Integration
  Works with your connected system or monitoring operator to ensure seamless communication.

• Residential & Commercial Support
  Ideal for clients needing provisional dispatch services outside of standard monitoring plans.